We went in for a massage and were really impressed. The massage itself was super relaxing, and we were given access to the steam and sauna room with our massage, which made it such a good deal for how little you pay. The facility is very clean and modern with nice locker rooms. I'm already planning on going again with a friend. Totally recommended.
by the way, nail expo did such a nice job, I found out where I'll be going for my nail and waxing services from now on.
Love this place!
I am so disappointed in my experience here. This was my first time getting my hair dyed and I was walking in pretty clueless. On their website, they said it would be $65 and would take about an hour and a half. After being there for almost 5 hours and paying $145 I didn't even have the color I wanted! I was not told once that it would take longer and cost way more. The service here is horrible and I recommend you take your business somewhere else. I for sure will NEVER go here again.
Terrible! NEVER AGAIN. I bought my wife a gift card to tranquility for Christmas. My wife excited to get her hair done with highlights and everything went to the spa a little after 9 when they were supposed to open. Showing up at 9:23 the place was closed and while waiting in the parking lot one of the employees had shown up and walked to my wifes car and asked what she wanted. My wife had said that she was wanting to get her hair done and didn't have an appt. The worker made it seem like she was crazy even though the sign stated "walk in appt's welcome". The employee had told my wife to come back at 10 when someone would be able to do her hair. My wife came back at 10 and was seen. While having her hair done the person doing the work went on and on about how she couldn't have her hair lighter since her complexion was bad and that she desperately needed to buy some product they were promoting that would fix it. After going on and on about her complexion through the whole session my wife's self esteem was shot. Thanks making my wife feel special! (JOKE). She hated her hair and felt like nothing had been done. I will be stopping by to get back whatever money is left on the gift certificate and never return for their services.
I went into this establishment wanting an eyebrow wax, and a shallac manicure. when I walked in, no-one was around to greet me, however, being new to the place I grabbed a pamphlet explaining services offered. when I was finally greeted I told her what I wanted and she said "right now??" I responded, yes otherwise I wouldn't be here. she explained the nail tech didn't get in until 12:45 the earliest she could get me in was then. I was understanding with that but when I said i would just like the eyebrow was done then. she AGAIN said "right now? I don't have anyone here, you can go down th e road and get it done there" i just looked at her and responded that she just gave me the worst customer service and experience. I just moved here and was a new potential customer. I will go down the road and spend my money for what i want done at another establishment.
Tranquility Spa Salon is a US Spa based in Huber Heights, Ohio. Tranquility Spa Salon is located at 6227 Old Troy Pike, Huber Heights, OH 45424, USA.
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