No stars. I have ordered pizza from here 2 weeks in a row. I know fool me once...anyway here is the review they deserve. Now this is NOT about all Cassano's only the Huber Heights store. They are the worst I have ever had the pleasure in some 30 years. I ordered a large pep and sausage with extra sauce and an order of mozzarella sticks. The pizza was cold and dry and did not have extra sauce and the marinara was forgotten. I called the number and they assured me the marinara would be on its way. It has been 8 days as of the 25 and no marinara. Yesterday against my better judgment (she wanted it) we ordered the same minus the sticks for the game. Guess what? We received delicious warm pepperoni NO SAUSAGE and NO EXTRA SAUCE. If you can't get a simple order correct then start flipping burgers (Huber store). I called the number once again. They assured me a new pizza would arrive shortly (almost 2 hrs later) and all will be fine. They also connected me to the district manager's voice mail who has yet to return my call (more to come). A new and extremely dry and cold pizza arrived 20 min after the game. The Huber store is by far the worst franchise in the Dayton area. Judging by the lack of response from the district manager no wonder this store is so dysfunctional. I suppose she has so many complaints she hasn't had the time to respond to mine. I will make updates as this situation develops. Will be driving to the Beavercreek store from now on when I want warm correctly made pizza.
Every time we ordered from this Brandt pick location we ALWAYS BURN it n we ask every time not to burn it n they always send the wrong pizza we ALWAYS have to wait. Your customer service is HORRIBLE! I'm so DISAPOINTED! Our money spends elsewhere. We DON'T have to deal with this! YOU SHOULD COMPENSATE FOR YOU'RE NEGLIGENT !! FED UP. YOUR NOT GOING TO MAKE IT RIGHT N YOUR NEVER GETTING ANOTHER PENNY FROM US AGAIN!I AM GOING TO REPORT YOU TO THE BBB N MORE! THANKS FOR NOTHING!!!
Best pizza in the land hands down. A must when visiting the area
Can I just say once and for all that pineapple IS a pizza topping? Cassano's has a killer Hawaiin pizza which I highly recommend. If you are going to get one pizza from here, make it the Hawaiin (but let's be honest, why would you only get one?)!
Cassano's is still the best pizza...when you get it hot! Always pick it up...
Cassano S Pizza King is a US Meal Delivery based in Huber Heights, Ohio. Cassano S Pizza King is located at 5118 Brandt Pike, Huber Heights, OH 45424, USA.
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